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The Modern Firm Forum: Smarter Operations for Professional Services

A practical session exploring how professional services firms can improve visibility, streamline internal operations and scale without adding unnecessary complexity.

Date and time
Sunday, 18 October 2026 6:00 AM - 10:00 AM
Location
Accor Stadium, Sydney Olympic Park
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Details

The Modern Firm Forum brings together professional services leaders to explore how firms can operate more effectively as they grow.

 

The session focuses on the systems, processes and data needed to create better visibility across clients, teams, pipelines and internal operations. Attendees will see practical examples of how firms can reduce manual work, improve coordination and make faster decisions with more connected information.

 

The discussion will also cover common operational challenges that emerge as firms scale, from fragmented systems and inconsistent processes to limited reporting and disconnected teams.

Speakers
James Mercer

Chief Operating Officer at Alder & Co, with over 18 years of experience helping professional services firms improve operations, scale client delivery and build more connected ways of working.

Testimonials
James Carter, Managing Partner at Hartwell Advisory

“It was one of the most practical professional services events I’ve attended. We left with clear ideas for improving visibility across our teams and simplifying the way the firm operates.”

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